Friday, June 7, 2019

Engagement Factor: The Tale Of Two News/Talk Radio Stations

All Engagement Factors Are Not The Same

Here's a story of two AirKast mobile clients, both owned by the same company, both the same format in different major markets.  Both have award-winning legendary status, both deliver amazing local content and their AirKast "Engagement Factor" is almost identical but what's driving their mobile engagement is entirely different.

The station above is a major market Northeast radio client.  Their monthly engagement factor is driven by their podcasts on mobile with social media close behind.  These are in addition to the streaming audio they deliver.

This station is in the South.  Granted the news content varies by region, you can see how active their social media feeds are on mobile.

With streaming services looking more like traditional radio these days, from music to podcasts, broadcasters need to understand that mobile streaming and social are not silos.  They work in tandem to drive audio engagement.  

Set and keep track of your monthly KPI's, don't waste time on content that isn't resonating.  Take a deep dive into what fans are actually 'touching' in your app and tell your story better.

Use your AirKast "Engagement Factor" as a guide to help you stay informed and share best practices.

Need more staff to setup a refresher course.